Update #2
Great news! We successfully identified the issue that was causing outages for all countries except for US. The USGS turned off their data feed and opted in to using a different technology. This disrupted our feed and users were unable to get Elevation waypoints outside the US.
However, we found a new data source, implemented it, tested it, and have now submitted the update as an emergency release to Apple.
As soon as they approve the application upgrade, it will be available for all existing customers (for free) to fix the problem, as well as any new customers who may want to purchase Elevation Pro.
Also, we’re excited to announce that an iPad friendly version of Elevation Pro was submitted along with our other updates, so anyone who is buying an iPad and owns EP or wants to purchase it, will be pleasantly surprised with the new User Interface enhancements!
Thank you all for being patient as we worked on getting a new data feed up and running.
-Precognitive Research Team.
Update #1
We received a response to our inquiry; The USGS data feed we were using has been changed to use a different data set. We are looking into this further and will be working hard to implement a fix.
Thank you for being our customers and hanging in there while we get this issue resolved!
-Precognitive Research Team.
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We are currently aware of an issue with the USGS Elevation data not being available outside of the US.
If you are using Elevation Pro outside of the US, or you are using the Map tab to acquire elevation waypoints outside of the US, the application will get stuck searching for the USGS data.
We have contacted the USGS government service and are looking into the situation. We have also pulled Elevation Pro from sale off of all International markets until this can be resolved.
We apologize for any inconvenience this may cause.
Visit here often for more updates as this issue unfolds and gets resolved.
Sincerely,
-Precognitive Research Team.
